Hotels

Terms & Conditions

Sales Terms & Conditions


Non-refundable Rates

For non-refundable rates, the hotel will charge the total amount of your stay on your credit card at the time of the booking (100% non-refundable deposit).

Note that if cancelled, modified or in case of no-show or early departure, the total price of the reservation will be charged.

The credit card provided at the time of booking will be requested at check-in. Please note that the credit card name must match the person checking-in. Guests using a 3rd party credit card must contact the property in advance to provide a pre-authorization form.

For reservations of five or more rooms, different policies apply.

Credit card required at time of booking.
 
 
Refundable Rates

All reservations must be guaranteed by a valid credit card at the time of booking. The hotel reserves the right to pre-authorize the provided credit card up to the full amount of the reservation and, two days before the arrival, to charge a full, non-refundable, pre-payment of the first night.
For reservations of five or more rooms, different policies apply.

Reservations may be modified or cancelled with no costs if the cancellation is made 2 days prior to your arrival date until 06:00 pm (hotel local time).

In case of no-show or early departure the total of the reservation will be charged (100% of the total amount, mentioned on your confirmation).

The credit card provided at the time of booking will be requested at check-in. Please note that the credit card name must match the person checking-in. Guests using a 3rd party credit card must contact the property in advance to provide a pre-authorization form.

A credit card number is necessary as a guarantee, at the time of booking.

For reservations guaranteed, rooms are held until hotel check-out time the day following arrival.

Check-in time: 15h00 (3 p.m)

Check-out time: 12h00 (noon)

Pets not allowed

If you cancel after 18:00:00 local time, 2 day(s) prior to arrival date, the forfeiture amount will be 1 night(s) from the total stay.

Credit card required at time of booking.


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