Healthy and Safe
Considering the new reality being experienced globally, we’d like to inform you that we have made every effort to prepare ourselves to receive you safely in our hotel. Based on the World Health Organization, Portuguese Ministry of Health and Turismo de Portugal guidelines, we redefined and implemented a set of new policies and procedures in the area of safety and hygiene, which aim to ensure the well-being of all.
Digital certificate presentation upon check-in at the hotel;
Digital certificate presentation for access to the Fornaria restaurant;
Negative PCR, antigen test also accepted or negative autotest done under the supervision of the hotel staff
Below you can find some of the measures that will be in place to ensure your safety
→ For your safety breakfast is subject to reservation when checking in
→ Restructuring and review of our cleaning plans with particular attention to the most frequently touched surfaces;
→ Use of certified cleaning products and laundry handling according to the regularly authorities;
→ All rooms and common areas are frequent ventilated;
→ Distribution of disinfectant dispensers throughout the hotel for hands cleaning, that will available for customers, employees and suppliers;
→ For comfort and safety of guest we have 2 desks at reception that welcome 1 person / family at a time;
→ Placement of barrier with acrylic protection, as well as the use of personal protective equipment;
→ Implementation of Express Check in, resulting in as little interaction as possible;
→ New Lay-out in all common areas to promote social distance, including restaurant, bar and swimming pool;
→ All meals, including breakfast, are subject to pre-booking, which allows us to control the number of guests in the room;
→ Lunch boxes available daily to take with you;
→ Swimming pool is treated with chlorine in the appropriate amount to ensure safe use and the space between loungers has been increased;
→ Spa menu adapted with the mandatory use of mask by the client and therapist;
→ All of our employees received additional training so that they can safely implement the new guidelines;
→ Access to the spa area without any restrictions
With all the measures implemented, we are sure that we can provide you with a safe stay, in addition to all the comfort and tranquillity inherent to an experience in our hotel, full of good memories.
If you need any clarification, our team is available, please contact us by e-mail:baleeira@memmohotels
Thank you for your support and understanding.