---
title: Policies
url: https://memmoalfama-hotel.guestcentric.net/en/hotel-policies
language: en
is_homepage: false
hotel: Memmo Alfama
city: Lisbon
country: Portugal
phone: "+351 210 495 660"
email: alfama@memmohotels.com
---

[Hotel Logo](/alfama/)
  
- [Rooms](/alfama/hotel-rooms)
- [Eat & Drink](/alfama/eat-and-drink)
- [Experiences](/alfama/experiences)
- [Wellness](/alfama/wellness)
- [Offers](/alfama/hotel-special-offers)
- [Gallery](/alfama/hotel-gallery)
- [Explore Alfama](/alfama/explore-alfama)

Traveling is seeing with new eyes. It is stepping into new worlds, unveiling hidden corners of life, and seeking moments that linger long after the journey ends. Travel is about the unexpected, the unforgettable — those rare experiences that transform and inspire. It is discovering and weaving stories born from authentic encounters, from small details that touch the heart, and from emotions etched deeply into memory. To travel with memmo is to live every destination fully, to go beyond the surface, beyond what meets the eye, and absorb every scent, sound, and color each place offers. Because every journey, every path, every culture, every person carry something unique, a gift that once experienced, stays with us forever. This is the spirit of memmo Unforgettable Hotels, crafting more than stays, creating memories that become part of your story.

 
#### Explore

 
[https://www.memmohotels.com/baleeira/](https://www.memmohotels.com/baleeira/) 
#### Memmo Baleeira

 
##### Sagres, Algarve

 [Website](https://www.memmohotels.com/baleeira) [Book Online](https://book.memmobaleeira.com?gc=15e669709d91381ea2970040c66df676)
 
[https://www.memmohotels.com/alfama/](https://www.memmohotels.com/alfama/) 
#### Memmo Alfama

 
##### Lisbon

 [Website](https://www.memmohotels.com/alfama) [Book Online](https://book.memmoalfama.com/?gc=a684ed52e3bd22895ba34660590b9048)
 
[https://www.memmohotels.com/principereal](https://www.memmohotels.com/principereal) 
#### Memmo Príncipe Real

 
##### Lisbon

 [Website](https://www.memmohotels.com/principereal) [Book Online](https://book.memmoprincipereal.com?gc=8da0dcc4e0d49d8dc59eed7f81cb5295)

[Brand logo](./)
 
Address

 [Travessa das Merceeiras, 27 - Alfama Lisbon, 1100-348 Portugal](https://maps.google.com?q=Travessa+das+Merceeiras%2C+27+-+Alfama,Lisbon,1100-348)

 
[+351 210 495 660
(National) Fixed line call](tel:+351210495660)  [alfama@memmohotels.com](mailto:alfama@memmohotels.com)

Scroll

# Policies

- Check in time 3:00 PM
- Check out time 12:00 PM
- Children age 12
- Infants not accommodated
- Pets not allowed

## Privacy and Cookies

When you visit our site, a small text file (Cookie) is created and recorded on your computer disc. This file once recognized, will enable you to have easier and quicker access to and customization of the page in line with your online requirements.

 
We also identify your computer's technical information when you visit the pages in our site, like the IP (Internet Protocol), the operating system and type of browser. We utilize this information to improve the quality of your visit to our site, and we do not divulge it to entities outside the Memmo Hotels Group.

 
These files (Cookies) are automatically accepted by the majority of browsers, however you can delete them, or automatically define their blocking. You can find out how to execute these configurations by going to the 'Help' menu on your browser. However, if you do not permit the use of cookies you may not be able to utilize some functions.

[Footer Logo](/alfama/)  
##### Newsletter

 Subscribe
 
##### Download our app

 [Apple](https://apps.apple.com/us/app/memmo-hotels/id1460574905) [Android](https://play.google.com/store/apps/details?id=com.guestu.memmohotels)
  
Address

 [Travessa das Merceeiras, 27 - Alfama Lisbon, 1100-348 Portugal](https://maps.google.com?q=Travessa+das+Merceeiras%2C+27+-+Alfama,Lisbon,1100-348)

 
[+351 210 495 660
(National) Fixed line call](tel:+351210495660)  [alfama@memmohotels.com](mailto:alfama@memmohotels.com)
 
Explore
  
[![Powered by GuestCentric — Hotel Website & Booking Technology](https://static.guestcentric.net/cdn/wsbdev/wsbdev_bin/powered-gc.svg)](https://www.guestcentric.com/)

## Newsletter

 
Welcome to the memmo universe!

 
At memmo Unforgettable Hotels, we believe in unhurried travel, meaningful experiences and a deep connection to place. By joining our newsletter, you'll receive stories, experiences and special offers inspired by the way you like to travel: always thoughtful, always personal.

---

## Memmo Alfama

**Address:** Travessa das Merceeiras, 27 - Alfama, Lisbon, 1100-348, Portugal

**Phone:** +351 210 495 660

**Reservations:** +351 212 425 880

**Group / Events:** +351 212 425 880

**Email:** [alfama@memmohotels.com](mailto:alfama@memmohotels.com)